The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems
Job Summary
The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Handle inbound from customers in a Call Center environment while delivering quality service, monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Salary
$20/hour
Skills & Requirements
Must-have
Handle inbound service calls
Accurate data capture
Customer account details monitoring
Educate and counsel customers
Maintain accurate customer information
Excellent communication skills
Nice-to-have
Thrives on a team
Stays positive
Lives our values
Self-motivates
Believes in accountability
Key Requirements
Previous telephone customer service experience preferred
Ability to perform accurate data input
Ability to provide courteous, knowledgeable, and professional customer service