Wolters Kluwer N.V is seeking a Manager for Enterprise Software Engineering focused on Salesforce, based in Pune, India. The role involves overseeing Salesforce operations, managing a support team, and ensuring alignment with business needs
Job Summary
The role involves overseeing day-to-day operations of multiple Salesforce instances across Tax, Accounting, and Global Growth markets.
Candidates will lead a team of approximately six internal and six external support resources to ensure system efficiency.
The position requires managing releases, troubleshooting issues, and collaborating closely with business stakeholders to meet requirements.
Matching Summary
Match Score: 85
Wolters Kluwer N.V is seeking a Manager for Enterprise Software Engineering focused on Salesforce, based in Pune, India. The role involves overseeing Salesforce operations, managing a support team, and ensuring alignment with business needs.
Skills & Requirements
Must-have
Salesforce platform operations management
Team leadership for support resources
Release management and troubleshooting
Agile methodology experience
ITIL and service management practices
Nice-to-have
Disaster Recovery implementation experience
Strong analytical problem-solving abilities
Experience with ETL, BI, and SAP integration
Excellent written and verbal communication skills
Ability to adapt in fast-paced environments
Key Requirements
Bachelor's degree in Computer Science or related field