Senior Manager, Knowledge Management & Communication

Blink Health

Remote
**
Ai-enabled knowledge management ecosystem
Llm-assisted content generation
Intelligent search platforms
** Blink Health is seeking a Senior Manager for Knowledge Management & Communication to lead the development of an AI-driven knowledge infrastructure to enhance patient services. The role emphasizes innovation, content management, and effective internal communication to improve customer experience in a regulated healthcare environment. **

Job Summary

  • As Senior Manager, Knowledge Management & Communications, you will own the strategy, architecture, and execution of how information is created, maintained, and delivered across Patient Services — at scale.
  • You will drive the evolution of how frontline teams access and apply information — moving from static documentation toward intelligent, dynamic knowledge systems that surface the right information at the right moment.
  • In a highly regulated healthcare environment, you will ensure teams are equipped with clear, compliant, and current knowledge while leading internal communications that drive change, alignment, and continuous improvement.

Matching Summary

Match Score: 75

** Blink Health is seeking a Senior Manager for Knowledge Management & Communication to lead the development of an AI-driven knowledge infrastructure to enhance patient services. The role emphasizes innovation, content management, and effective internal communication to improve customer experience in a regulated healthcare environment. **

Skills & Requirements

Must-have

  • AI-enabled knowledge management ecosystem
  • LLM-assisted content generation
  • intelligent search platforms
  • content lifecycle management
  • internal communications strategy
  • regulated industries experience

Nice-to-have

  • builder's mindset
  • relentlessly learning
  • aggressively collaborative
  • forward-thinking leader

Key Requirements

  • 7+ years experience in KM or content strategy
  • 3+ years managing and developing people
  • Experience leading AI or technology-forward initiatives
  • Experience in regulated industries
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

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