Client Service Coordinator

Marshfield Animal Hospital

O Fallon, IL, US
Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
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Ability to work with various pets safely
Customer service experience required
Willingness to work weekends and evenings
** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance the flow of clients and pets through the hospital, ensuring exceptional service and communication. The ideal candidate will have customer service experience, preferably in a medical or veterinary setting, and be comfortable working in a fast-paced environment. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are responsible for educating clients about Optimum Wellness Plans, preventative care, and pet health needs while ensuring exceptional service.
  • The role offers a comprehensive total rewards package including health insurance, retirement plans, paid time off, and three free wellness plans for associates' pets.

Matching Summary

Match Score: 75

** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance the flow of clients and pets through the hospital, ensuring exceptional service and communication. The ideal candidate will have customer service experience, preferably in a medical or veterinary setting, and be comfortable working in a fast-paced environment. **

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, student debt relief, pet wellness plans

Skills & Requirements

Must-have

  • Ability to work with various pets safely
  • Customer service experience required
  • Willingness to work weekends and evenings
  • Computer proficiency for long periods
  • High school diploma or equivalent

Nice-to-have

  • Medical background preferred
  • Veterinary technician training
  • Knowledge of medical terminology
  • Experience with wellness plans
  • Friendly and welcoming demeanor

Key Requirements

  • Must be at least 18 years old for radiography duties
  • One year related experience required
  • High School Diploma or equivalent preferred

Work Rights

Not specified

Tailored Resume

Cover Letter