This role is responsible for leading the operations team and motivating both union and non-union staff to deliver exceptional customer service
Job Summary
This role is responsible for leading the operations team and motivating both union and non-union staff to deliver exceptional customer service.
Key responsibilities include overseeing efficient food and beverage operations while maintaining high standards of production, productivity, quality, and guest satisfaction.
Ultimately, this position ensures that events run smoothly and that guests have a positive and memorable experience.
Matching Summary
This role is responsible for leading the operations team and motivating both union and non-union staff to deliver exceptional customer service.
Salary
$110,000 – $120,000 annually; Bonus: eligibility for a 10% bonus; Benefits: Not specified
Skills & Requirements
Must-have
Oversee efficient food and beverage operations
Lead operations team and motivate staff
Deliver exceptional customer service
Manage front-of-house and back-of-house
Monitor and manage department budget
Strong leadership skills
Nice-to-have
Lead by example
Support staff during busy events
Develop marketing ideas
Reduce employee turnover
Create unique service offerings
Key Requirements
Minimum of 8 years senior food and beverage management
Proficiency in Microsoft Word, Excel, and PowerPoint