Vca Lecanto Animal Hospital- Client Service Representative

Southcountyveterinary

Base: not specified; bonus/equity: not specified; ...
Customer service functions
Scheduling and confirming appointments
Processing payments and explaining fees
At VCA Lecanto Animal Hospital, the mission is to prioritize pet health and deliver excellent service by exceeding pet owner expectations

Job Summary

  • At VCA Lecanto Animal Hospital, the mission is to prioritize pet health and deliver excellent service by exceeding pet owner expectations.
  • The Client Service Representative is the face of VCA, responsible for customer service, appointment management, payment processing, client education, and maintaining hospital cleanliness.
  • Employees enjoy competitive compensation, comprehensive benefits including medical, dental, vision, paid time off, 401(k), and generous personal pet care discounts.

Matching Summary

At VCA Lecanto Animal Hospital, the mission is to prioritize pet health and deliver excellent service by exceeding pet owner expectations.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Customer service functions
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and correspondence
  • Hospital maintenance and cleanliness

Nice-to-have

  • Educating clients on animal husbandry
  • Outbound client follow-up calls
  • Compassion for pets and people
  • Exposure to advanced veterinary tools
  • Opportunities for professional growth

Key Requirements

  • Experience as Client Service Representative
  • Ability to manage medical records
  • Customer service skills
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter