Client Success Manager, Enterprise Sales

Zocdoc

New York, NY, United States
Base: $72,000 - $102,000 usd; bonus/equity: not sp...
On-site
Relationship management experience
Strong communication skills
Data-driven insights
Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc by proactively engaging key stakeholders at large, complex healthcare entities

Job Summary

  • Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc by proactively engaging key stakeholders at large, complex healthcare entities.
  • Your day-to-day involves serving as a trusted advisor, engaging customers on key optimization opportunities, and collaborating with cross-functional teams to align on customer goals.
  • Zocdoc offers a flexible, hybrid work environment, unlimited vacation, 100% paid employee health benefits, commuter benefits, and a 401(k) with employer match.

Matching Summary

Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc by proactively engaging key stakeholders at large, complex healthcare entities.

Salary

Base: $72,000 - $102,000 USD; Bonus/Equity: Not specified; Benefits: 100% paid employee health benefit options, Commuter Benefits, 401(k) with employer funded match, Corporate wellness program, Sabbatical leave, Paid parental leave, Cell phone reimbursement, Catered lunch

Skills & Requirements

Must-have

  • Relationship management experience
  • Strong communication skills
  • Data-driven insights
  • Value-added consultant
  • Proactive engagement

Nice-to-have

  • Goal-oriented mindset
  • Process-driven approach
  • Intellectually curious
  • Hungry for collaboration
  • Positive outlook toward change

Key Requirements

  • 2-3 years professional experience
  • Customer success or account management roles
  • Experience building buy-in
  • Identify opportunities for efficiency

Work Rights

Not specified

Tailored Resume

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