Systematic troubleshooting and repair of equipment
Scheduling and performing preventive maintenance
Coordinating service engineers and technicians
The role involves providing pre and post sales and service support to customers while coordinating with fellow service engineers
Job Summary
The role involves providing pre and post sales and service support to customers while coordinating with fellow service engineers.
Responsibilities include systematically troubleshooting and repairing equipment in a timely manner and scheduling preventive maintenance for contractual customers.
The position requires training assistant service engineers, managing warranty records, and quoting service pricing to meet productivity targets.
Matching Summary
The role involves providing pre and post sales and service support to customers while coordinating with fellow service engineers.
Skills & Requirements
Must-have
Systematic troubleshooting and repair of equipment
Scheduling and performing preventive maintenance
Coordinating service engineers and technicians
Quoting service pricing for repairs
Training assistant service engineers
Nice-to-have
Recommend proper usage and maintenance to customers
Support projects and A&A works as required
Help meet department financial goals through upgrades
Key Requirements
Experience in equipment troubleshooting and repair