Lead Csr / Teller - Orland Park, Il - Full Time

Fifth Third Bank

Orland Park, IL, United States
Base: 43,680.00 - 67,700.00 usd annual; bonus/equi...
Excellent customer care
Daily transactions
Problem resolution
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies

Job Summary

  • Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
  • Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.

Salary

Base: 43,680.00 - 67,700.00 USD Annual; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • excellent customer care
  • daily transactions
  • problem resolution
  • cash withdrawal approvals
  • check signing approvals
  • night deposits
  • dual key process
  • balancing record
  • bank policies
  • financial center procedures
  • sales referrals

Nice-to-have

  • friendly demeanor
  • can-do attitude
  • willingness to help
  • developed rapport with customer base
  • caring attitude
  • acting with confidence
  • maintaining trust and responsibility
  • ethical behavior
  • sound judgment
  • team environment
  • positive manner

Key Requirements

  • minimum of 3 years of CSR experience
  • advanced math functions
  • communicate via written or verbal format
  • take initiative
  • utilize sound judgment
  • establish self as a leader
  • flexibility in scheduling

Work Rights

Not specified

Tailored Resume

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