Technical Support Engineer - Agentforce / Data360 - Spanish Or Portuguese Speaking

Salesforce

Indianapolis, IN, US
Base: $80,900 - $122,300 annually; bonus/equity: n...
Fully remote
Spanish or portuguese and english fluency
Database concepts and sql
Internet technologies understanding
Serve as a technical frontrunner and expert, staying ahead of emerging AI and automation capabilities to proactively support the future of our #1 AI CRM platform

Job Summary

  • Serve as a technical frontrunner and expert, staying ahead of emerging AI and automation capabilities to proactively support the future of our #1 AI CRM platform.
  • Provide outstanding customer experiences through clear, professional communication in a fast-paced, client-focused environment.
  • Access unparalleled opportunities for career advancement and deep technical mastery of the Salesforce Platform.

Matching Summary

Serve as a technical frontrunner and expert, staying ahead of emerging AI and automation capabilities to proactively support the future of our #1 AI CRM platform.

Salary

Base: $80,900 - $122,300 annually; Bonus/Equity: Not specified; Benefits: Included

Skills & Requirements

Must-have

  • Spanish or Portuguese and English fluency
  • Database concepts and SQL
  • Internet technologies understanding
  • Troubleshooting complex technical issues
  • Customer-facing technical support

Nice-to-have

  • Generative AI concepts
  • Debugging remote customer issues
  • Salesforce platform expertise
  • Team mentorship and knowledge sharing

Key Requirements

  • 2+ years work experience in Technical Support
  • Fluent in Spanish or Portuguese and English
  • Experience with Database concepts, Data management (RDBMS), and SQL
  • Experience in Software Product Engineering or Programming
  • Proficient in HTML, CSS, and JavaScript

Work Rights

Not specified

Tailored Resume

Cover Letter