Temporary Summer Programs Operations Assistant

Berklee College of Music

Boston, MA, US
Base: $18-23 ph; bonus/equity: not specified; bene...
Strong interpersonal customer service skills
Experience with challenging customer interactions
Ability to work weekends and evenings
This role provides high-level operational support for all Summer Programs at Berklee College of Music from June through August 2026

Job Summary

  • This role provides high-level operational support for all Summer Programs at Berklee College of Music from June through August 2026.
  • The assistant will interface directly with families and students to assess needs, troubleshoot issues, and manage check-ins and roommate requests.
  • Candidates must be proficient in managing multiple databases including Salesforce, Colleague, and Magnus Health while supporting program directors.

Matching Summary

This role provides high-level operational support for all Summer Programs at Berklee College of Music from June through August 2026.

Salary

Base: $18-23 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong interpersonal customer service skills
  • Experience with challenging customer interactions
  • Ability to work weekends and evenings
  • Computer literacy on Mac OS and Microsoft Suite
  • High attention to detail and organizational skills

Nice-to-have

  • Creative and flexible problem solving skills
  • Entry-level knowledge of college computer systems
  • Experience in music education preferred
  • Strong sense of initiative and teamwork

Key Requirements

  • Availability to work select evenings and weekends
  • Entry-level working knowledge of education industry CRM systems
  • Strong communication skills for phone and email interactions

Work Rights

Not specified

Tailored Resume

Cover Letter