Enterprise Customer Success Manager

Connecteam

Georgia, United States
100-120k
Fully remote
Sustained customer success
Trusted advisor to customers
Boost adoption and deliver value
Connecteam is seeking an Enterprise Customer Success Manager to oversee large business and enterprise customers, ensuring they maximize the value from the company's workforce management platform. The ideal candidate should have a background in B2B SaaS, customer-facing experience, and exceptional communication skills

Job Summary

  • The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
  • Develop and execute customer success plans based on their main desired business outcomes.
  • Connecteam offers medical coverage, an insurance plan, paid time off, and 401(k).

Matching Summary

Match Score: 85

Connecteam is seeking an Enterprise Customer Success Manager to oversee large business and enterprise customers, ensuring they maximize the value from the company's workforce management platform. The ideal candidate should have a background in B2B SaaS, customer-facing experience, and exceptional communication skills.

Salary

100-120K

Skills & Requirements

Must-have

  • Sustained customer success
  • Trusted advisor to customers
  • Boost adoption and deliver value
  • Workforce management processes
  • Digital transformation background

Nice-to-have

  • Entrepreneurial self-starter
  • High-paced environment
  • Global team experience
  • International remote-first SaaS

Key Requirements

  • 2 years of B2B SaaS experience
  • Customer-facing experience
  • Superb written and verbal communication skills
  • Experience deploying products and demonstrating value
  • Experience building relationships with senior stakeholders

Work Rights

Not specified

Tailored Resume

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