Recoveries Agents

Absa Bank Limited

Negotiating repayment terms with customers
Meeting daily productivity targets
Using collection scripts and tools
The role involves negotiating with customers to bring out-of-order loan and credit card accounts back to order

Job Summary

  • The role involves negotiating with customers to bring out-of-order loan and credit card accounts back to order.
  • Candidates must meet minimum productivity requirements for calls, promises to pay, and kept promises daily.
  • The position requires adherence to strict banking policies and maintaining accurate records of collection actions.

Matching Summary

The role involves negotiating with customers to bring out-of-order loan and credit card accounts back to order.

Skills & Requirements

Must-have

  • Negotiating repayment terms with customers
  • Meeting daily productivity targets
  • Using collection scripts and tools
  • Updating debt management systems
  • Adhering to banking policies

Nice-to-have

  • Customer obsession mindset
  • Innovative strategy formulation
  • Community engagement participation
  • Self-development focus
  • Team collaboration skills

Key Requirements

  • University degree or equivalent professional qualification
  • Prior experience dealing with customers
  • FETC in Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter