Digital Operations & Omnichannel Lead

Ferring Pharmaceuticals

North York, Canada
Base: $150,000 – $170,000 cad annually; bonus/equi...
Digital strategy leadership
Omnichannel customer engagement
Crm and salesforce marketing cloud expertise
As Digital Operations & Omnichannel Lead, you will be a strategic driver of Ferring Canada’s digital transformation and shape omnichannel strategies aligned with global and local priorities

Job Summary

  • As Digital Operations & Omnichannel Lead, you will be a strategic driver of Ferring Canada’s digital transformation and shape omnichannel strategies aligned with global and local priorities.
  • The role offers a salary range of $150,000 – $170,000 CAD annually, complemented by a comprehensive benefits package including inclusive family building support and parental leave policies.
  • Ferring values collaboration, diversity, and inclusion, striving to create an empowering and innovative workplace where every employee’s contribution helps change lives.

Matching Summary

As Digital Operations & Omnichannel Lead, you will be a strategic driver of Ferring Canada’s digital transformation and shape omnichannel strategies aligned with global and local priorities.

Salary

Base: $150,000 – $170,000 CAD annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including family support

Skills & Requirements

Must-have

  • digital strategy leadership
  • omnichannel customer engagement
  • CRM and Salesforce Marketing Cloud expertise
  • cross-functional team leadership
  • digital content platform management
  • data-driven engagement models

Nice-to-have

  • bilingual English and French
  • stakeholder management skills
  • cultural transformation initiatives
  • vendor management experience
  • partnership development with startups

Key Requirements

  • 7+ years digital strategy experience
  • experience in pharmaceutical industry
  • Master’s degree or MBA preferred
  • proven cross-functional leadership
  • CRM/OCE and SFMC platform expertise
  • bilingual proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter