Nuffield Health is seeking a Booking Administrator for their Cheltenham Hospital to manage appointment bookings and administrative tasks, ensuring high-quality customer service. The ideal candidate should have experience in customer-facing roles and preferably hold a qualification in Business and Administration. The position offers a competitive salary and a comprehensive benefits package aimed at promoting employee wellbeing
Job Summary
At Nuffield Health, you will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
As our Bookings Administrator you will bring empathy, sympathy and sensitivity to the role, ensuring complex administration and support meets the required standards and timescales.
Nuffield Health offers a benefits package with a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
Matching Summary
Match Score: 85
Nuffield Health is seeking a Booking Administrator for their Cheltenham Hospital to manage appointment bookings and administrative tasks, ensuring high-quality customer service. The ideal candidate should have experience in customer-facing roles and preferably hold a qualification in Business and Administration. The position offers a competitive salary and a comprehensive benefits package aimed at promoting employee wellbeing.
Salary
Base: £25,038 per annum
Skills & Requirements
Must-have
Administering high volume email requests
Ensuring service deliverables
Exceeding customer expectations
Handling appointment bookings and changes
Co-ordinating room and consultant availability
Nice-to-have
Empathy, sympathy, and sensitivity
Building a healthier nation
Key Requirements
NVQ level 2 in Business and Administration or equivalent