This role is responsible for delivering software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch
Job Summary
This role is responsible for delivering software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch.
The position requires extensive knowledge of the HR technology industry including HCM, HRIS, ATS, and CRM platforms to support companies with 2,500+ employees.
Candidates must be available to travel up to 25% for client engagements and possess superb communication skills across multiple channels.
Matching Summary
This role is responsible for delivering software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch.
Skills & Requirements
Must-have
3+ years SaaS implementation experience
HR technology industry knowledge
HCM, HRIS, ATS, CRM platforms
Enterprise customer configuration
Client discovery and process analysis
Nice-to-have
Mentoring team members
Advocating for customers with product teams
Sun-drenched optimism and drive
Influence roadmap decisions
Flexible work schedule management
Key Requirements
3+ years managing SaaS software implementation projects
Experience administering software for 2,500+ employee companies
Extensive knowledge of HR technology platforms (HCM, HRIS, ATS, CRM)
Ability to travel up to 25% for client engagements