Ict Support Specialist (first Line)

Ecotone

Netherlands
Market conform salary; benefits pyckage not specif...
On-site
Windows server 2016-2021+
Windows 10/11 and macos ios android
Microsoft 365 and entra id
Ecotone is seeking an ICT Support Specialist for first-line support in the Netherlands, responsible for addressing ICT-related queries and incidents. The role involves ensuring a reliable digital work environment and requires strong technical knowledge as well as excellent communication skills

Job Summary

  • You serve as the primary point of contact for ICT questions and incidents to ensure colleagues can work without interruption.
  • The role involves managing daily workplace issues, escalating complex problems, and maintaining documentation in the corporate ICT DMS.
  • Ecotone offers a market-conform salary, flexible working arrangements, and a focus on building a sustainable future.

Matching Summary

Match Score: 85

Ecotone is seeking an ICT Support Specialist for first-line support in the Netherlands, responsible for addressing ICT-related queries and incidents. The role involves ensuring a reliable digital work environment and requires strong technical knowledge as well as excellent communication skills.

Salary

Market conform salary; Benefits package not specified; Not specified

Skills & Requirements

Must-have

  • Windows Server 2016-2021+
  • Windows 10/11 and macOS iOS Android
  • Microsoft 365 and Entra ID
  • Network protocols TCP/IP DNS SMTP
  • Dutch and English communication skills

Nice-to-have

  • Proactive process improvement mindset
  • Experience with security policies
  • Collaboration with external vendors
  • Willingness for 24/7 on-call rotation

Key Requirements

  • Good knowledge of Windows Server and OS platforms
  • Experience with Microsoft 365 and Entra ID
  • Strong communication skills in Dutch and English
  • Analytical and structured working style

Work Rights

Not specified

Tailored Resume

Cover Letter