Customer Relations & Enrolment Support Officer

STAR LEARNERS GROUP PTE. LTD.

D12 Balestier, Serangoon, Toa Payoh, 1008 TOA PAYOH NORTH 318996
Sgd 3,000 - 3,500 / monthly pm
On-site
Customer experience
Customer support
Brand communication
The Customer Relations & Enrolment Support Officer at STAR LEARNERS GROUP PTE. LTD. is responsible for creating positive first impressions and managing customer interactions effectively. The ideal candidate should have customer service experience, strong communication skills, and the ability to work independently in a dynamic environment

Job Summary

  • Job Description As one of the first brand touchpoints, this role is vital to the organisation in creating wonderful first impressions
  • We are looking for someone with a cheery and positive disposition, who can turn disgruntled customers into five-star reviewers by handling issues efficiently and with empathy
  • Reporting to the Enrolment Manager, you will help to build and retain relationships with both new and existing parents in a multichannel environment

Matching Summary

Match Score: 80

The Customer Relations & Enrolment Support Officer at STAR LEARNERS GROUP PTE. LTD. is responsible for creating positive first impressions and managing customer interactions effectively. The ideal candidate should have customer service experience, strong communication skills, and the ability to work independently in a dynamic environment.

Salary

SGD 3,000 - 3,500 / Monthly

Skills & Requirements

Must-have

  • Customer Experience
  • Customer Support
  • Brand Communication
  • Customer Support Relationship

Nice-to-have

  • Product Knowledge
  • Customer Service Delivery
  • Administrative Work
  • Assistance Administrative
  • Complaints Procedures
  • Set Team Goals

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter