Customer Service Representative (授權與客服人員)

TSYS

Taipei, Taiwan
Customer inquiry resolution
Payment and account support
Use of gui client systems
Global Payments enables millions of people to move money daily using advanced payment solutions

Job Summary

  • Global Payments enables millions of people to move money daily using advanced payment solutions.
  • This role involves responding to customer inquiries through multiple channels and resolving tier 1 payment and account requests.
  • Employees work under close supervision and follow detailed instructions to maintain service standards.

Matching Summary

Global Payments enables millions of people to move money daily using advanced payment solutions.

Skills & Requirements

Must-have

  • Customer inquiry resolution
  • Payment and account support
  • Use of GUI client systems
  • Data entry and database management
  • Following established procedures

Nice-to-have

  • Basic decision tree usage
  • Familiarity with compliance guidelines
  • Team collaboration
  • Problem escalation skills

Key Requirements

  • High School Diploma or Equivalent
  • No relevant experience required
  • Ability to navigate computerized data entry systems

Work Rights

Not specified

Tailored Resume

Cover Letter