Guest Services Representative

OnLocationEXP

Exceptional customer service
Handle incoming phone calls and emails
Manage multiple tasks
Our Guest Service Representatives' primary responsibility is to assist guests with exceptional customer services before, during and after all events related to sports, music and lifestyle

Job Summary

  • Our Guest Service Representatives' primary responsibility is to assist guests with exceptional customer services before, during and after all events related to sports, music and lifestyle.
  • This position will handle incoming phone calls and emails in a professional, efficient, friendly manner.
  • This individual must also possess the ability to manage multiple tasks and projects at the one time.

Matching Summary

Our Guest Service Representatives' primary responsibility is to assist guests with exceptional customer services before, during and after all events related to sports, music and lifestyle.

Skills & Requirements

Must-have

  • exceptional customer service
  • handle incoming phone calls and emails
  • manage multiple tasks
  • strong organizational skills
  • written and verbal communication skills

Nice-to-have

  • desire to learn and grow
  • offer ideas and suggestions
  • passion for helping others
  • express empathy
  • remain calm, cool, and collected

Key Requirements

  • minimum of 2+ years customer service experience
  • High school diploma or equivalent
  • less than 10% travel

Work Rights

Not specified

Tailored Resume

Cover Letter