Data Center Support Engineer

Zoom

Base: $87,600.00 - $186,000.00; bonus/equity: incl...
Hybrid
2-5 years data center experience
Network fundamentals knowledge
Jira ticketing system proficiency
The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management to guarantee stability and security

Job Summary

  • The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management to guarantee stability and security.
  • Responsibilities include repairing servers, managing hardware assets, processing cross-connect orders, and maintaining a safe data center environment for guests.
  • The role offers a structured hybrid work approach with access to a comprehensive benefits program designed to support physical, mental, and financial health.

Matching Summary

The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management to guarantee stability and security.

Salary

Base: $87,600.00 - $186,000.00; Bonus/Equity: Included in Total Direct Compensation; Benefits: Comprehensive perks for health and work-life balance

Skills & Requirements

Must-have

  • 2-5 years data center experience
  • Network fundamentals knowledge
  • JIRA ticketing system proficiency
  • Console KVM power control skills
  • Server hardware repair capabilities
  • Shift work availability including nights

Nice-to-have

  • Customer-focused mindset
  • Proactive status updates
  • High stress environment adaptability
  • Google GSuite proficiency
  • Team collaboration skills

Key Requirements

  • 2-5 years related field experience
  • Certificate or degree in IT/Networking
  • No immigration sponsorship available

Work Rights

Not specified

Tailored Resume

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