Customer Service Associate

Ecolab Pty Ltd

Buenos Aires, Argentina
Not specified; not specified; comprehensive benefi...
Not specified (assumed hybrid based on the nature of customer service roles).
Process 60-100 inbound calls daily
Manage outbound calls based on volume
Solid problem solving and interpersonal skills
Ecolab Pty Ltd is seeking a Customer Service Associate in Buenos Aires to join their dynamic team, focusing on customer satisfaction and product support. The role involves handling a high volume of inbound and outbound calls while providing assistance with Ecolab products and services

Job Summary

  • Join Ecolab's dynamic Customer Service team in Buenos Aires to partner with customers and help them achieve maximum benefit from products.
  • The role involves processing 60-100 inbound calls per day while managing outbound calls and maintaining prompt, courteous interactions.
  • Employees enjoy comprehensive benefits starting day one, non-traditional work hours, and opportunities for advancement within a stable global Fortune 500 company.

Matching Summary

Match Score: 85

Ecolab Pty Ltd is seeking a Customer Service Associate in Buenos Aires to join their dynamic team, focusing on customer satisfaction and product support. The role involves handling a high volume of inbound and outbound calls while providing assistance with Ecolab products and services.

Salary

Not specified; Not specified; Comprehensive benefits package starting day 1

Skills & Requirements

Must-have

  • Process 60-100 inbound calls daily
  • Manage outbound calls based on volume
  • Solid problem solving and interpersonal skills
  • Maintain working knowledge of products and tools
  • Complete accurate call screen entries while speaking
  • Proficient with Microsoft Office Suite software

Nice-to-have

  • Bachelor's degree completed or in process
  • Experience using Customer Service software
  • Fluent in English language
  • SAP knowledge
  • Ability to work independently in fast-paced environment
  • Highly dependable team player

Key Requirements

  • High school qualifications or equivalent
  • Proficiency with Microsoft Office Suite (Excel, Word, Access, Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter