Customer Service Rep. 1

Libertyville Bank And Trust

Northbrook, IL, United States
Base: $17.30-$22.60ph; bonus/equity: annual bonus ...
Hybrid
Answering incoming calls
Resolving customer issues
Bilingual spanish required
As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues

Job Summary

  • As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
  • We offer competitive pay and discretionary or incentive bonus eligibility, a comprehensive benefit package, and family-friendly work hours.
  • FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets, and we pride ourselves on our award-winning culture.

Matching Summary

As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.

Salary

Base: $17.30-$22.60/hour; Bonus/Equity: Annual bonus eligibility and $1.00/hour differential pay for Spanish queue; Benefits: Comprehensive benefit package

Skills & Requirements

Must-have

  • Answering incoming calls
  • Resolving customer issues
  • Bilingual Spanish required
  • Basic computer skills

Nice-to-have

  • Entrepreneurial spirit
  • Opportunities for development
  • Upward mobility
  • Award-winning culture

Key Requirements

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • High school diploma or equivalent
  • Work authorization in the United States

Work Rights

Not specified

Tailored Resume

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