Customer Service Representative - Moonee Ponds

CommBank

Moonee Ponds, Australia
**
Responding to transactional banking needs
Processing deposits and withdrawals
Financial health checks
** CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, aimed at providing excellent banking experiences to personal and small business customers. The role involves handling customer transactions, providing financial guidance, and promoting digital banking services in a collaborative environment. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 75

** CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, aimed at providing excellent banking experiences to personal and small business customers. The role involves handling customer transactions, providing financial guidance, and promoting digital banking services in a collaborative environment. **

Skills & Requirements

Must-have

  • responding to transactional banking needs
  • processing deposits and withdrawals
  • financial health checks
  • cash and ATM procedures
  • in-branch technology and digital banking
  • adhering to bank processes and procedures

Nice-to-have

  • genuine passion for customer service
  • improving financial wellbeing
  • asking the right questions
  • collaborative culture
  • seeing the big picture for customers

Key Requirements

  • entry-level position
  • available to cover roster: Wednesday 9:30-4 Thursday 9:30-4 Friday 9:30-4

Work Rights

Not specified

Tailored Resume

Cover Letter