Retail Equipment Services Lead

DICK'S Sporting Goods

Durham, NC, US
Not specified (potential for flexible scheduling including nights, weekends, and holidays)
2+ years bike and equipment repair experience
Shop scheduling and production monitoring
Team training and certification management
DICK'S Sporting Goods is seeking a Retail Equipment Services Lead in Durham, NC, responsible for managing the store's service department, including equipment maintenance, customer service, and team supervision. The ideal candidate should have experience in retail and equipment repair, with strong leadership skills to train and develop a team

Job Summary

  • The Equipment Services Lead is responsible for operating the store's service department while maintaining high quality and safety standards.
  • This role involves leading a team in building, maintaining, and repairing various equipment including bicycles and snow gear.
  • The position requires full training in sales and register functionality to support customers visiting the House of Sport location.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Equipment Services Lead in Durham, NC, responsible for managing the store's service department, including equipment maintenance, customer service, and team supervision. The ideal candidate should have experience in retail and equipment repair, with strong leadership skills to train and develop a team.

Skills & Requirements

Must-have

  • 2+ years bike and equipment repair experience
  • Shop scheduling and production monitoring
  • Team training and certification management
  • Safety inspection and record keeping
  • Customer service and product knowledge

Nice-to-have

  • Previous retail sales experience preferred
  • Experience managing a team of technicians
  • Ability to work nights and weekends
  • Strong communication skills with athletes
  • Knowledge of snow equipment maintenance

Key Requirements

  • Flexible availability including nights, weekends, and holidays
  • 2+ years previous shop experience or equivalent
  • Prior retail sales or customer-focused experience preferred
  • Previous experience managing a team preferred

Work Rights

Not specified

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