The Assistant Workplace Manager – Experience Services oversees day-to-day operations of employee experience services at corporate headquarters, including mailroom operations, reprographic services, internal retail operations, and front-of-house customer service functions
Job Summary
The Assistant Workplace Manager – Experience Services oversees day-to-day operations of employee experience services at corporate headquarters, including mailroom operations, reprographic services, internal retail operations, and front-of-house customer service functions.
This client-facing role manages multiple service teams to deliver exceptional workplace experiences for 1,000+ employees across the corporate campus through proactive communication, enhanced engagement, and high-touch service delivery while ensuring operational efficiency and cost-effectiveness.
JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions, comprehensive Medical, Dental & Vision Care, and paid parental leave at 100% of salary.
Matching Summary
The Assistant Workplace Manager – Experience Services oversees day-to-day operations of employee experience services at corporate headquarters, including mailroom operations, reprographic services, internal retail operations, and front-of-house customer service functions.
Salary
Base: $34 - $45.55 / hr; Estimated compensation: 70,900.00 – 94,750.00 USD per year; Benefits: Not specified
Skills & Requirements
Must-have
Mailroom operations management
Reprographics services oversight
Front-of-house customer service
Vendor relationship management
Team leadership and development
Operational excellence initiatives
Nice-to-have
Proactive communication and engagement
High-touch service delivery
Continuous improvement mindset
Cross-training program development
Key Requirements
2-4 years supervisory experience
Basic facilities operations understanding
Proficiency with Microsoft Office Suite
Excellent communication and organizational skills
Ability to work in fast-paced environment
Work Rights
Authorized to work in the United States without sponsorship