Service Lead

ETM Inc

Onsite
Strong leadership and coordination skills
Technical understanding of service operations
Experience in supervisory or informal leadership role
ETM Inc is seeking a Service Lead to supervise its local SWE Service team, ensuring efficient and customer-focused operations. The ideal candidate should possess strong leadership and coordination skills, a technical background, and experience in service or technical support roles

Job Summary

  • This role serves as a key enabler of day-to-day service operations, ensuring the team works in a coordinated and customer-focused manner.
  • The Service Lead acts as the primary point of contact for daily service departments and supports structured ways of working when the Service Manager is traveling.
  • Candidates will have opportunities to influence ways of working and drive continuous improvements within a stable team environment.

Matching Summary

Match Score: 85

ETM Inc is seeking a Service Lead to supervise its local SWE Service team, ensuring efficient and customer-focused operations. The ideal candidate should possess strong leadership and coordination skills, a technical background, and experience in service or technical support roles.

Skills & Requirements

Must-have

  • Strong leadership and coordination skills
  • Technical understanding of service operations
  • Experience in supervisory or informal leadership role
  • Ability to work on-site for daily operations
  • Adherence to safety and quality standards

Nice-to-have

  • Drive operational performance via KPIs
  • Continuous improvement mindset
  • Clear and confident communication skills
  • Structured ways of working experience

Key Requirements

  • Eligibility to work in Sweden
  • Technical education or equivalent practical experience
  • Experience from a service, maintenance, or technical support organization

Work Rights

Must be eligible to work in Sweden

Tailored Resume

Cover Letter