General Manager, Global Aftermarket & Service – Coperion Fhn
Coperion FHN
Fully remote
Strategic aftermarket and service leadership
Lifecycle management solution development
Digital transformation with iot and ai
This strategic role focuses on strengthening customer intimacy through tailored lifecycle solutions, proactive service management, and innovative digital offerings
Job Summary
This strategic role focuses on strengthening customer intimacy through tailored lifecycle solutions, proactive service management, and innovative digital offerings.
The leader will build a robust, customer-centric service infrastructure to maximize entitlement and drive sustainable revenue growth across key sectors including animal nutrition and pharmaceuticals.
Candidates must lead the integration of Industry 4.0, IoT, AI, and predictive analytics to enable predictive maintenance and remote diagnostics for global operations.
Matching Summary
This strategic role focuses on strengthening customer intimacy through tailored lifecycle solutions, proactive service management, and innovative digital offerings.
Skills & Requirements
Must-have
Strategic aftermarket and service leadership
Lifecycle management solution development
Digital transformation with IoT and AI
Process industry manufacturing experience
Global team management capabilities
Nice-to-have
Multicultural team motivation skills
Strong negotiation and conflict resolution
Customer intimacy and advocacy focus
Continuous improvement culture building
Additional language fluency in German or Chinese
Key Requirements
Bachelor's degree in engineering or business administration
MBA preferred
Extensive experience in aftermarket and lifecycle management
Proven success in cultivating deep customer relationships
Expertise in extrusion, mixing, and blending technologies