As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public
Job Summary
As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public.
You will provide excellent customer service at all times, ensuring the experience provided is seamless, welcoming, professional, and aligned to the highest standards required by JLL and our client.
We offer a competitive salary and benefits package, and with us, you’ll develop your strengths and enjoy a career full of varied experiences.
Matching Summary
As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public.
Skills & Requirements
Must-have
Exceptional phone manner
High standards of personal presentation
Positive attitude
Handle telephone switchboard
Maintain reception area tidiness
Nice-to-have
Thrives in a busy environment
Willingness to learn and grow
Foster a friendly, proactive manner
Collaborative team player
Key Requirements
Experience in financial/investment bank services, hotel, or corporate reception/customer service
High level of attention to detail
Strong customer service and interpersonal skills
Strong verbal and written communication in English and Chinese
Ability to relate positively with a wide range of stakeholders