Digital Experience & Development Senior Lead

H&M

New York, NY, United States
Base: $121,500-$145,000; bonus/equity: included in...
On-site
8+ years e-commerce experience
End-to-end digital customer journey ownership
Cross-functional project management leadership
This role serves as the central owner of the purchase and post-purchase journey, logistics partnerships, and the delivery of seamless digital experiences for COS North America

Job Summary

  • This role serves as the central owner of the purchase and post-purchase journey, logistics partnerships, and the delivery of seamless digital experiences for COS North America.
  • The position leads cross-functional project management for strategic initiatives including new revenue streams, marketplace expansions, and omnichannel fulfillment development.
  • Employees enjoy a 25% staff discount across all H&M Group brands, participation in the H&M Incentive Program, and comprehensive benefits including dental, vision, and 401(k) plans.

Matching Summary

This role serves as the central owner of the purchase and post-purchase journey, logistics partnerships, and the delivery of seamless digital experiences for COS North America.

Salary

Base: $121,500-$145,000; Bonus/Equity: Included in H&M Incentive Program (HIP); Benefits: Dental, Vision, 401(k), PTO, HSA, Life & Disability, EPA, Commuter, Pet Insurance

Skills & Requirements

Must-have

  • 8+ years e-commerce experience
  • End-to-end digital customer journey ownership
  • Cross-functional project management leadership
  • Data-driven operational improvement skills
  • Omnichannel fulfillment strategy

Nice-to-have

  • Fashion or lifestyle brand background
  • Strong stakeholder relationship building
  • Proactive curiosity and continuous improvement mindset
  • Experience with marketplace expansions
  • Inclusive and motivating work environment fostering

Key Requirements

  • Degree in Business, Marketing, Economics, Finance, or related field
  • 8+ years experience in e-commerce or digital retail
  • Legal right to work in the United States

Work Rights

Must have legal right to work in the United States

Tailored Resume

Cover Letter