Customer Success Manager

Salesforce

Rio de Janeiro, Brazil
Signature success plan orchestration
Deep customer relationships
Multi-cloud expertise
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations, orchestrating all deliverables their customer is entitled to

Job Summary

  • The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations, orchestrating all deliverables their customer is entitled to.
  • This role will also partner across Salesforce to provide a unified Signature experience for their customers.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Matching Summary

The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations, orchestrating all deliverables their customer is entitled to.

Skills & Requirements

Must-have

  • Signature Success Plan orchestration
  • deep customer relationships
  • multi-cloud expertise
  • trusted advisor
  • drive business value

Nice-to-have

  • passion for bettering business
  • driving innovation
  • level-up career
  • agentic era
  • AI driven transformation

Key Requirements

  • 9+ years relevant industry expertise
  • Salesforce product and platform knowledge
  • Executive-level interpersonal skills
  • Ability to facilitate difficult discussions

Work Rights

Not specified

Tailored Resume

Cover Letter