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Login VSI is seeking a Customer Operations Manager to lead customer advocacy and enhance customer relationships within the site leadership team. The role requires a strong background in customer operations within the medical device industry, and it emphasizes collaboration, communication, and responsiveness to customer needs.
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Job Summary
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while acting as the site-based customer champion.
This role requires developing unconstrained unit forecasts for the S&OP process and coordinating with Planning, Engineering, Quality, and Sales to fulfill customer needs with speed and accuracy.
The manager must adhere to strict safety, environmental, security, and FDA regulations while fostering a culture that unifies the team around core values like candor and integrity.
Matching Summary
Match Score: 75
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Login VSI is seeking a Customer Operations Manager to lead customer advocacy and enhance customer relationships within the site leadership team. The role requires a strong background in customer operations within the medical device industry, and it emphasizes collaboration, communication, and responsiveness to customer needs.
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Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
S&OP forecasting process management
ISO certification adherence
FDA regulatory compliance knowledge
Nice-to-have
Strong customer advocacy skills
Cross-functional collaboration ability
Process improvement mindset
Strategic relationship building
Exceptional communication skills
Key Requirements
Minimum 7 years experience in medical device field