Customer Operations Manager

Login VSI

**
7+ years medical device experience
Bachelor's degree in business
S&op forecasting process management
** Login VSI is seeking a Customer Operations Manager to lead customer advocacy and enhance customer relationships within the site leadership team. The role requires a strong background in customer operations within the medical device industry, and it emphasizes collaboration, communication, and responsiveness to customer needs. **

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while acting as the site-based customer champion.
  • This role requires developing unconstrained unit forecasts for the S&OP process and coordinating with Planning, Engineering, Quality, and Sales to fulfill customer needs with speed and accuracy.
  • The manager must adhere to strict safety, environmental, security, and FDA regulations while fostering a culture that unifies the team around core values like candor and integrity.

Matching Summary

Match Score: 75

** Login VSI is seeking a Customer Operations Manager to lead customer advocacy and enhance customer relationships within the site leadership team. The role requires a strong background in customer operations within the medical device industry, and it emphasizes collaboration, communication, and responsiveness to customer needs. **

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process management
  • ISO certification adherence
  • FDA regulatory compliance knowledge

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration ability
  • Process improvement mindset
  • Strategic relationship building
  • Exceptional communication skills

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of ISO Certification requirements
  • Understanding of FDA regulations

Work Rights

Not specified

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