Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences and support veterinary operations. The role requires excellent communication skills, a compassionate approach, and the ability to manage appointments and client inquiries effectively. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees can expect tailored development programs, mentorship, and career pathing to help achieve unique professional goals.
  • The role requires maintaining a clean, organized reception area while providing accurate post-visit instructions to clients.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences and support veterinary operations. The role requires excellent communication skills, a compassionate approach, and the ability to manage appointments and client inquiries effectively. **

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Empathy when dealing with emotional clients
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter