Bilingual Patient Service Specialist | Full Time | Outpatient | Pediatrics

Vanderbilt University Medical Center Cool Springs

Nashville, Tennessee, United States
Bilingual spanish and english required
Patient appointment scheduling
Patient registration management
The Patient Service Specialist is responsible for working directly with patients and their families to discuss questions, complaints, and suggestions while facilitating efficient workflow

Job Summary

  • The Patient Service Specialist is responsible for working directly with patients and their families to discuss questions, complaints, and suggestions while facilitating efficient workflow.
  • Vanderbilt University Medical Center is committed to an environment where everyone has the chance to thrive and values the uniqueness of every employee.
  • This role requires bilingual proficiency in Spanish and English along with two years of relevant work experience to coordinate pre-appointment tasks and manage patient queues.

Matching Summary

The Patient Service Specialist is responsible for working directly with patients and their families to discuss questions, complaints, and suggestions while facilitating efficient workflow.

Skills & Requirements

Must-have

  • Bilingual Spanish and English required
  • Patient appointment scheduling
  • Patient registration management
  • Medical terminology comprehension
  • 2 years relevant work experience

Nice-to-have

  • Compassionate patient interaction
  • Effective team communication
  • Adaptability to changing plans
  • Technology proficiency
  • Problem-solving for routine issues

Key Requirements

  • High School Diploma or GED
  • 2 years relevant work experience
  • Bilingual in Spanish and English

Work Rights

Not specified

Tailored Resume

Cover Letter