Service Team Leader

KONE International

2 Locations
Competitive salary; bonus available; benefits incl...
Not specified (assumed to be hybrid or flexible based on the nature of the role).
Bachelor's or master's degree in engineering
Valid driver's license required
Team management experience
KONE International is seeking a Service Team Leader to manage a team of technicians, focusing on customer relationship management and service delivery. The ideal candidate should possess leadership experience, communication skills, and a relevant degree, with a strong emphasis on customer service and operational excellence

Job Summary

  • This role combines People Leadership with Project Management to drive success across the region.
  • You will be accountable for ensuring customer retention by meeting agreed service agreements and resolving queries accurately.
  • The position offers a competitive salary with attractive fringe benefits including meal vouchers, insurance, and bonuses.

Matching Summary

Match Score: 85

KONE International is seeking a Service Team Leader to manage a team of technicians, focusing on customer relationship management and service delivery. The ideal candidate should possess leadership experience, communication skills, and a relevant degree, with a strong emphasis on customer service and operational excellence.

Salary

Competitive salary; Bonus available; Benefits include meal vouchers, telephone, and insurance

Skills & Requirements

Must-have

  • Bachelor's or Master's degree in Engineering
  • Valid driver's license required
  • Team management experience
  • Fluent French language skills (C1)
  • Customer service agreement management
  • Field presence and safety culture promotion

Nice-to-have

  • English or Dutch language proficiency
  • Two years relevant industry experience
  • Strong numerical and administrative skills
  • Stress resistance and quick adaptability
  • Commercial feeling and cost knowledge

Key Requirements

  • Bachelor's or Master's degree in Engineering
  • Legal entitlement to work in Belgium
  • Valid driver's license
  • Successful team management experience
  • Fluent French (C1)

Work Rights

Must have legal entitlement to work in Belgium

Tailored Resume

Cover Letter