Customer Service Representative

Storyroadvet Inc

Providence, RI, United States
$17.50ph doe; tips; pyrt-time health, mental healt...
Answering phones and multi-tasking
Handling cash and cards
Responding to complaints professionally
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, managing check-ins and check-outs, and responding to complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.50/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

$17.50/hour DOE; Tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Handling cash and cards
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting team members

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter