Apps Support Intmd Analyst

Publix Serving (Civica)

Not specified (potentially hybrid or onsite based on the nature of the role)
2-5 years of experience
Apps support procedures knowledge
Problem management tools usage
The Apps Support Intermediate Analyst position at Publix Serving (Civica) involves providing technical and business support for users of Citi Applications. The role requires analytical skills, knowledge of application support procedures, and strong communication abilities to liaise between users and technology teams

Job Summary

  • The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications while acting as a liaison between stakeholders and technology partners.
  • This role requires participating in disaster recovery testing, application releases, and performing post-release checkouts to ensure system stability.
  • Candidates must demonstrate the ability to analyze applications for risks and security issues while maintaining compliance with firm policies and regulations.

Matching Summary

Match Score: 75

The Apps Support Intermediate Analyst position at Publix Serving (Civica) involves providing technical and business support for users of Citi Applications. The role requires analytical skills, knowledge of application support procedures, and strong communication abilities to liaise between users and technology teams.

Skills & Requirements

Must-have

  • 2-5 years of experience
  • Apps support procedures knowledge
  • Problem management tools usage
  • Disaster recovery testing participation
  • Application release deployment
  • Technical documentation maintenance

Nice-to-have

  • Strong communication and diplomacy skills
  • Customer service orientation
  • Process improvement interest
  • Standardization of practices
  • Commercial awareness
  • Team collaboration abilities

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant experience
  • Knowledge of financial markets and products

Work Rights

Not specified

Tailored Resume

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