Software Technical Account Manager Ii (traveling)

Axon Development Group

Atlanta, United States
Competitive salary; not specified; 401k with emplo...
On-site
4+ years technical account management experience
Saas solution deployment and configuration
Windows os and networking expertise
The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to protect life

Job Summary

  • The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to protect life.
  • Candidates must be willing to travel up to 80% of the time to agency locations across the US while based near an Axon Hub in Atlanta.
  • The position offers competitive salary, 401k matching, paid parental leave, and comprehensive medical and wellness benefits.

Matching Summary

The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to protect life.

Salary

Competitive salary; Not specified; 401k with employer match, PTO, parental leave, medical/dental/vision

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Windows OS and networking expertise
  • Microsoft Power BI and SQL Server proficiency
  • 80% travel requirement to agency locations

Nice-to-have

  • Experience with public safety or law enforcement sectors
  • Familiarity with RMS, CAD, and CJIS standards
  • Relevant technical certifications (Microsoft, Cisco, ITIL)
  • Ability to pass CJIS background check
  • Root cause analysis using Splunk and JIRA

Key Requirements

  • Bachelor's degree in business administration or computer science
  • CJIS background check clearance required
  • 4+ years in technical account management or similar role

Work Rights

Must pass CJIS background check

Tailored Resume

Cover Letter