You’ll oversee daily workflow, coach and develop your people, and ensure service levels and quality standards are consistently met
Job Summary
You’ll oversee daily workflow, coach and develop your people, and ensure service levels and quality standards are consistently met.
You’ll also champion our end-to-end way of working, support key processes across account opening and maintenance, and ensure accurate, timely processing.
Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated.
Matching Summary
You’ll oversee daily workflow, coach and develop your people, and ensure service levels and quality standards are consistently met.
Skills & Requirements
Must-have
Experience leading medium-sized teams
Operational process understanding
Proficiency with workflow management tools
Nice-to-have
Coaching and mentoring skills
Positive high-performance culture
Ability to work under pressure
Key Requirements
Proven experience in banking or financial services