Customer Service Representative

Greenwich Veterinary Center

Greenwich, CT, United States
Base: $20 - $24 ph; bonus/equity: not specified; b...
On-site
Client-centered experience
Manage multi-line phones
Process invoices and payments
Greenwich Veterinary Center is seeking a Customer Service Representative/Receptionist to provide a polished, client-centered experience while supporting the veterinary staff and managing patient flow. Ideal candidates should have over a year of customer service experience, strong communication skills, and an ability to multitask in a fast-paced environment. The position offers a competitive hourly wage and a comprehensive benefits package

Job Summary

  • Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone.
  • Offer empathy and professionalism during both routine and emotionally sensitive visits, supporting seamless patient flow through strong communication with medical staff.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, empowering team members with resources, support, and opportunities.

Matching Summary

Match Score: 85

Greenwich Veterinary Center is seeking a Customer Service Representative/Receptionist to provide a polished, client-centered experience while supporting the veterinary staff and managing patient flow. Ideal candidates should have over a year of customer service experience, strong communication skills, and an ability to multitask in a fast-paced environment. The position offers a competitive hourly wage and a comprehensive benefits package.

Salary

Base: $20 - $24 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision insurance, 401(k) with company match, PTO, sick time, employee pet care discounts

Skills & Requirements

Must-have

  • Client-centered experience
  • Manage multi-line phones
  • Process invoices and payments
  • Maintain medical records
  • Work with animals

Nice-to-have

  • Composed under pressure
  • Thrive in collaborative environment
  • Go above and beyond

Key Requirements

  • 1+ year customer service or receptionist experience
  • Veterinary experience preferred
  • Strong communication skills
  • Detail-oriented
  • Ability to multitask
  • Comfortable working around animals

Work Rights

Not specified

Tailored Resume

Cover Letter