Cam Outreach Manager

Mtb

Getzville, New York, United States of America
Base: $62,200.00 - $103,600.00 annual (usd); bonus...
Not specified
Excellent customer service skills
Strong knowledge of spreadsheet software
Ability to resolve disputed transactions
The Cam Outreach Manager position at M&T Bank in Getzville, New York, involves overseeing a team responsible for customer service and account management, ensuring operational efficiency and compliance with company standards. The ideal candidate should possess a mix of educational and work experience in banking or call center environments, along with leadership skills

Job Summary

  • The Cam Outreach Manager is responsible for directing the day-to-day activities of a unit. This role involves managing a team of approximately 10 FTEs and ensuring operational efficiency. The successful candidate will be integral to the portfolio acquisition team and will promote the M&T Bank brand.

Matching Summary

Match Score: 75

The Cam Outreach Manager position at M&T Bank in Getzville, New York, involves overseeing a team responsible for customer service and account management, ensuring operational efficiency and compliance with company standards. The ideal candidate should possess a mix of educational and work experience in banking or call center environments, along with leadership skills.

Salary

Base: $62,200.00 - $103,600.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong knowledge of spreadsheet software
  • Ability to resolve disputed transactions

Nice-to-have

  • Promote an environment of belonging
  • Strong oral and written communication skills
  • Experience in call center operations

Key Requirements

  • 6 years of higher education and relevant work experience
  • 1 year of supervisory experience
  • Bachelor's degree preferred

Work Rights

Not specified

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