Stakeholder management from technical level up to senior/middle management
The role is responsible for managing the treatment of Training Customer feedback worldwide across all Training domains including Flight, Maintenance, Cabin, and Structure
Job Summary
The role is responsible for managing the treatment of Training Customer feedback worldwide across all Training domains including Flight, Maintenance, Cabin, and Structure.
Key activities include transforming raw feedback into actionable insights, maintaining data infrastructure, and leading monthly review meetings with stakeholders.
The position requires managing the entire Qualtrics platform, customizing dynamic surveys, and facilitating cross-functional collaboration to resolve system discrepancies.
Matching Summary
The role is responsible for managing the treatment of Training Customer feedback worldwide across all Training domains including Flight, Maintenance, Cabin, and Structure.
Skills & Requirements
Must-have
Strong analytical and synthetic skills
Knowledge of Software development
Stakeholder management from technical level up to senior/middle management
Communication skills in an international environment
Problem Solving mindset
Google Suite environment knowledge
Nice-to-have
Speaking French would be a plus
Knowledge of Airbus Training course delivery process
Experience with Qualtrics platform
Knowledge of 8D/9S methodologies
Ishikawa, 5 Whys, Plan-Do-Check-Act
Key Requirements
Bachelor's degree level or equivalent
Strong communicative English
Awareness of compliance risks and commitment to integrity