Cemetery Arrangements Specialist

Service Corp

Whittier, CA, US
Base: $22.00ph - $26.00ph; bonus/equity: not speci...
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Accurate documentation for disposition of remains
Outstanding customer service
Adherence to quality control standards
** Service Corp is seeking a Cemetery Arrangements Specialist in Whittier, CA, responsible for ensuring accurate documentation for the disposition of remains while providing exceptional customer service. The role requires a minimum of three years of experience in a business environment, preferably in the mortuary or cemetery sector. **

Job Summary

  • Ensure that documentation to support the disposition of remains is present in the At-Need file, is accurate, and complies with state, federal, and Company rules and regulations.
  • Act on calls from external customers, including other cemeteries and mortuaries, to provide cemetery products and service selections, to include disposition of remains, contracts, and payments.
  • Participate in training and skill development opportunities to improve competency and customer service.

Matching Summary

Match Score: 75

** Service Corp is seeking a Cemetery Arrangements Specialist in Whittier, CA, responsible for ensuring accurate documentation for the disposition of remains while providing exceptional customer service. The role requires a minimum of three years of experience in a business environment, preferably in the mortuary or cemetery sector. **

Salary

Base: $22.00/hr - $26.00/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, FSA, HSA, Sick Leave, Disability, Life Insurance, 401(k) with match, EAP

Skills & Requirements

Must-have

  • Accurate documentation for disposition of remains
  • Outstanding customer service
  • Adherence to Quality Control standards
  • Compliance with state and federal laws
  • Manage chain of custody for cremated remains
  • Respond to customer complaints
  • Adhere to Company policies and safety rules

Nice-to-have

  • Develop strong inter-departmental relationships
  • Foster open communication
  • Lead by example

Key Requirements

  • Minimum of 3 years of experience in a business environment
  • Excellent verbal and written communication skills
  • Pass competency test demonstrating knowledge of cemetery, crematory, and mortuary laws
  • Associates degree in business preferred
  • CA Driver’s License
  • Bilingual Preferred

Work Rights

Not specified

Tailored Resume

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