Significant healthcare or aged care environment experience
Full lifecycle wfm system implementation project experience
Hands-on rostering or workforce management system configuration
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Mercy Health is seeking a Functional Specialist to provide expertise in workforce management and rostering systems within a healthcare context. The ideal candidate will have significant experience in healthcare and proven involvement in system implementation projects, with a focus on patient-centered care.
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Job Summary
The Functional Specialist provides specialist knowledge across workforce management, rostering systems, and payroll processes to support the Optima Workforce Management solution.
Candidates must have significant demonstrated experience working within a healthcare or aged care environment as this is a non-negotiable requirement.
The role spans requirements gathering, data collection, system configuration, testing, training, change support, and knowledge transfer across all project phases.
Matching Summary
Match Score: 75
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Mercy Health is seeking a Functional Specialist to provide expertise in workforce management and rostering systems within a healthcare context. The ideal candidate will have significant experience in healthcare and proven involvement in system implementation projects, with a focus on patient-centered care.
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Skills & Requirements
Must-have
Significant healthcare or aged care environment experience
Full lifecycle WFM system implementation project experience
Hands-on rostering or workforce management system configuration
Knowledge of healthcare Modern Awards and Enterprise Agreements
Experience with payroll and HRIS platform integration
System testing design and UAT coordination
End user training delivery and material development
Nice-to-have
Resilient, compassionate, and heart-driven attitude
Experience with Optima WFM platform specifically
Background in nursing leadership or workforce planning
Familiarity with Workday HRIS and PayGlobal systems
Experience with large scale multi-site transformation programs
Relevant tertiary qualifications in health management or IS
Key Requirements
Current Police Record Check required
Working with Children Check required
Proven hands-on experience with WFM/rostering system implementation
In-depth knowledge of rostering system configuration
Understanding of award obligations in rostering rules