Technical Support Engineer – Wireless Solutions

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Chennai, Tamil Nadu, India
Fully remote
Wireless solutions technical support
Network protocols
Wi-fi standards
Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions

Job Summary

  • Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions.
  • Debug, resolve, and reproduce critical issues to ensure optimal customer experience.
  • Collaborate with developers, QA, and product management to improve solutions.

Matching Summary

Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions.

Skills & Requirements

Must-have

  • Wireless Solutions Technical Support
  • Network Protocols
  • Wi-Fi Standards
  • Advanced Linux Skills
  • IPv4/IPv6/TCP/UDP

Nice-to-have

  • Collaborative mindset
  • Continuous improvement
  • Industry events participation

Key Requirements

  • BSc or MSc degree
  • 3+ years customer support experience
  • 3+ years network protocol testing experience
  • Familiarity with database solutions
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter