8+ years enterprise software application development
8+ years salesforce platform troubleshooting
2+ years ai/ml integration experience
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents
Job Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Candidates must possess deep expertise in troubleshooting technical issues across application, database, network, and integration layers on the Salesforce platform.
Workday offers a flexible work approach requiring at least 50% time in-office or in the field per quarter alongside competitive compensation.
Matching Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Salary
Base: $155,900 - $233,900 USD (Pleasanton); Base: $131,600 - $233,900 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
8+ years Enterprise Software Application Development
8+ years Salesforce platform troubleshooting
2+ years AI/ML integration experience
Deep understanding of Salesforce Data Cloud
Debugging LLM-based applications
Integration with MuleSoft and external LLMs
Nice-to-have
Knowledge of IT service management tools
Familiarity with RAG patterns
Ability to rapidly prototype in Sandbox
Self-motivated with multi-tasking expertise
Experience maintaining Einstein Trust Layer security
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years in Enterprise Software Application Development