Base: $33.33 - $38.46 ph; bonus/equity: not specif...
5-7 years work experience in related field
Expert level competence with windows and mac os x
Advanced hardware and software troubleshooting skills
This position provides end-user support to the Law School community of faculty, staff, and students through various channels including phone, email, chat, and walk-ins
Job Summary
This position provides end-user support to the Law School community of faculty, staff, and students through various channels including phone, email, chat, and walk-ins.
The role requires advanced troubleshooting of network connectivity, PC/Mac hardware, printers, mobile devices, and audio-visual systems while guiding users through resolution steps.
The University of Chicago offers a wide range of benefits programs including health, retirement, and paid time off for eligible employees working on-site five days per week.
Matching Summary
This position provides end-user support to the Law School community of faculty, staff, and students through various channels including phone, email, chat, and walk-ins.
Salary
Base: $33.33 - $38.46 per hour; Bonus/Equity: Not specified; Benefits: Health, retirement, and paid time off included
Skills & Requirements
Must-have
5-7 years work experience in related field
Expert level competence with Windows and Mac OS X
Advanced hardware and software troubleshooting skills
Network connectivity troubleshooting capabilities
Audio visual equipment maintenance and setup
Nice-to-have
Bachelor's degree in Computer Science
User support experience in higher education
Strong decision making and problem-solving skills
Ability to communicate technical info clearly
Experience with Microsoft Office Suite and email clients
Key Requirements
Vocational training or equivalent experience (no four-year degree required)
5-7 years of work experience in a related job discipline