Knowledge of beverages including liquors and wines
Ability to use tablets and pos systems
Server assistants are responsible for the dining experience by greeting guests and serving them in a gracious manner consistent with Autograph Collection standards
Job Summary
Server assistants are responsible for the dining experience by greeting guests and serving them in a gracious manner consistent with Autograph Collection standards.
The role requires knowledge of all menu items, including prep times, sauces, allergies, and the ability to pair wines with meals.
Employees must follow proper steps of service, handle cash procedures, and ensure high performance scores on the GSS according to Marriott.
Matching Summary
Server assistants are responsible for the dining experience by greeting guests and serving them in a gracious manner consistent with Autograph Collection standards.
Skills & Requirements
Must-have
High School diploma or higher
Knowledge of beverages including liquors and wines
Ability to use tablets and POS systems
Follow proper steps of service consistently
Handle cash and explain shortages/overages
Carry trays and lift 25 pounds
Maintain cleanliness of assigned station
Nice-to-have
Previous hospitality serving position preferred
Excellent customer service skills
Ability to pair wines with meals
Comfort running food inside guest rooms
Upsell items to guests at interactions
Work as a team with all members
Detail tables and remove items not in use
Key Requirements
High School diploma or higher
Minimum one year server assistant experience preferred