Product Service Consultant

Caterpillar of Australia

Clayton, North Carolina, US
Base: $97,530.00 - $146,290.00; bonus/equity: ince...
Onsite
Technical & service engineering contact
Manage timely field containment actions
Enhance product repairability, maintenance
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other

Job Summary

  • Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • In this role, you will help solve customers’ toughest challenges by delivering world‑class product and technical support while serving as the primary point of contact for the Caterpillar Dealer network across North America for CWL and SWL products.
  • Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

Salary

Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, and vision benefits, Paid time off plan, 401(k) savings plans, Health Savings Account, Flexible Spending Accounts, Health Lifestyle Programs, Employee Assistance Program, Voluntary Benefits and Employee Discounts, Career Development, Disability benefits, Life Insurance, Parental leave, Adoption benefits, Tuition Reimbursement

Skills & Requirements

Must-have

  • Technical & service engineering contact
  • Manage timely field containment actions
  • Enhance product repairability, maintenance
  • Customer Focus
  • Data Gathering & Analysis
  • Service Excellence & Relationship Management

Nice-to-have

  • Willingness to collaborate internationally
  • Customer-back mindset
  • Continuous learning and professional development

Key Requirements

  • Requires working onsite five days a week
  • Visa sponsorship is not available

Work Rights

Not specified

Tailored Resume

Cover Letter