Assistant Director Of Rooms

Four Seasons Hotels Ltd

Kuala Lumpur, Malaysia
Base: competitive salary + wages; bonus/equity: no...
Rooms division management
Guest complaint resolution
Team leadership and development
The Assistant Director of Rooms directs and controls the activities of multiple departments within the Rooms Division to ensure high standards and guest satisfaction

Job Summary

  • The Assistant Director of Rooms directs and controls the activities of multiple departments within the Rooms Division to ensure high standards and guest satisfaction.
  • Four Seasons Hotel Kuala Lumpur offers a comprehensive benefits package including competitive salary, training opportunities, and complimentary accommodation at other Four Seasons properties.
  • The role requires acting as senior manager in the absence of the Director of Rooms and working closely with Sales and Reservations to maximize revenue.

Matching Summary

The Assistant Director of Rooms directs and controls the activities of multiple departments within the Rooms Division to ensure high standards and guest satisfaction.

Salary

Base: Competitive salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including complimentary accommodation, dry cleaning, and employee meals

Skills & Requirements

Must-have

  • Rooms Division management
  • Guest complaint resolution
  • Team leadership and development
  • Room inventory optimization
  • Budgeting and financial monitoring
  • Shift flexibility including weekends

Nice-to-have

  • Strong interpersonal skills
  • Commitment to luxury service
  • Cross-selling and upselling expertise
  • Multilingual communication
  • Collaborative team environment

Key Requirements

  • 3 to 5 years operations experience
  • Department Head experience
  • Degree in hotel or related field
  • Proficiency in English and Bahasa Malaysia
  • Right to work in Malaysia
  • Malaysian Permanent Resident or local candidate

Work Rights

Local candidate or Malaysian Permanent Resident required

Tailored Resume

Cover Letter